Refund policy
Last updated: October 14, 2026
Resumen en español: cada pieza se hace a pedido para ti, por eso no aceptamos devoluciones por cambio de talla o de opinión. Si tu pedido llega dañado, defectuoso, con un error de impresión o no es lo que pediste, escríbenos dentro de 14 días después de recibirlo con fotos y te enviamos un reemplazo o te devolvemos el dinero, sin costo.
Made to order, made for you
Every Born to RIP piece is printed and produced after you order it. Because each item is made specifically for you, we do not accept returns or exchanges for change of mind or for choosing the wrong size. Please check the size chart on each product page before ordering. If you are unsure about your size, message us at btrip.contact@gmail.com or on Instagram @borntoripco before you buy and we will help you choose.
If something is wrong, we fix it
We will send a free replacement or give you a full refund if your order arrives:
- Damaged or defective
- With a printing error
- As the wrong item or wrong size (different from what you ordered)
To start a claim, email btrip.contact@gmail.com within 14 days of delivery with your order number and clear photos of the item and the problem. In most cases you will not need to send the item back.
Lost or undelivered orders
If tracking shows your order as delivered but you did not receive it, or if your order has not arrived after 30 days, contact us and we will work with the carrier to resolve it. Orders returned to us because of an incorrect or incomplete address can be reshipped once the shipping cost is covered.
Cancellations
Because production starts quickly, you can cancel an order within 12 hours of placing it by emailing btripshopify@gmail.com. After that, the order is already in production and cannot be cancelled.
Refunds
Approved refunds are issued to the original payment method. Your bank or card issuer may take 5 to 10 business days to show the refund. For orders paid by ATH Móvil, refunds are returned by ATH Móvil.